What is to be done:

• Providing background information, advising clients on the Bank's services and products through all available official communication channels, handling incoming calls;
• Resolution of conflict situations, registration of customer complaints and appeals;
• Sales (incoming or outgoing calls);
• Identification of the client before providing any information.

Our expectations from candidates:

• Secondary/Incomplete/Higher economic, legal education;
• Ability to work freely on a PC (Word, Excel) and other office equipment;
• Knowledge of languages: Kyrgyz and Russian is mandatory (written and oral), English and other languages ​​are an advantage;
• Good diction, culture and literacy of speech, acceptable pace of speech;
• Good communication skills, stress resistance, intelligence;
• Skill to work in team.

What do we offer:

• Employment in accordance with the Labor Code of the Kyrgyz Republic;
• Additional paid holidays every quarter;
• Compensation package for maintaining health;
• Paid cellular communication;
• Competitive salary + loyal bonus system;
• Training at the expense of the Bank;
• Modern office in the city center;
• Corporate events, tourist trips at the expense of the Bank.

Interested in our offer? Then send your CV marked “Call center customer service manager” to %20rkasimov@doscredobank.kg or press the button below…

Send CV